This Privacy Policy describes how Candy Kingdom (“we,” “us,” or “our”) collects, uses, and discloses information when you use our website and the services provided through Razorpay payment gateway.

By accessing or using our website and services, you consent to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our website or services.

1. Information We Collect:

a. Personal Information:

• When you make a purchase on our website through Razorpay, we may collect personal information such as your name, email address, phone number, and shipping address.
• Razorpay may collect payment information, including credit/debit card details and other financial information to process transactions.

b. Non-Personal Information:

• We may collect non-personal information, such as your IP address, browser type, device information, and browsing patterns, to improve our website and services.

2. How We Use Your Information:

a. Order Processing:

• We use the information collected to process your orders, communicate with you about your purchases, and provide customer support.

b. Payment Processing:

• Razorpay processes payments on our behalf. Your payment information is securely handled by Razorpay, and we do not store or have access to your financial details.

c. Communication:

• We may use your contact information to send you updates, promotional offers, and newsletters. You can opt-out of these communications at any time.

d. Improving Our Services:

• Non-personal information is used to analyze trends, track user engagement, and enhance the overall user experience on our website.

3. Sharing Your Information:

a. Razorpay:

• We share necessary information with Razorpay to facilitate payment processing. Razorpay has its privacy policy, and we recommend reviewing it for further details.

b. Service Providers:

• We may share your information with third-party service providers who assist us in various business operations, such as shipping, marketing, and analytics.

c. Legal Compliance:

• We may disclose information if required by law, in response to a subpoena or court order, or to protect our rights and the rights of others.

4. Data Security:

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

5. Your Choices:

You can manage your communication preferences by unsubscribing from promotional emails or contacting us directly. You have the right to access, correct, or delete your personal information. Please contact us for assistance.

6. Changes to Privacy Policy:

We reserve the right to update this Privacy Policy periodically. Changes will be effective immediately upon posting on our website.

Contact Information:

If you have any questions or concerns about this Privacy Policy, please contact us at iduggal@verbafoods.in.

By using our website and services, you agree to the terms outlined in this Privacy Policy.